{"id":17088,"date":"2024-01-08T13:34:39","date_gmt":"2024-01-08T06:34:39","guid":{"rendered":"https:\/\/trueblog.info\/blog\/?p=17088"},"modified":"2024-01-08T15:31:06","modified_gmt":"2024-01-08T08:31:06","slug":"a-safe-workplace","status":"publish","type":"post","link":"https:\/\/www.true.th\/blog\/en\/a-safe-workplace\/","title":{"rendered":"On the Frontlines of the Basic Right to a Safe Workplace"},"content":{"rendered":"\t\t
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This article is part of the \u201cGuardians of Good\u201d series, which celebrates the people who ensure True Corporation\u2019s commitment to sustainability.\u00a0As of December 8, 2023, True Corporation achieved the highest CSA score out of 166 companies assessed in the telecommunications Industry in the S&P Global Corporate Sustainability Assessment and was listed in the DJSI indices for<\/em>\u00a0the sixth year in a row. Find out more\u00a0here.<\/a><\/em><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Thailand is undergoing an unprecedented transformation of its mobile networks. With the amalgamation of dtac and True into True Corporation, ten of thousands of network sites are being modernized to ensure the best possible network experience and a smaller environmental footprint.<\/p>

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This can be dangerous work unless technicians adhere to strict safety standards. Mobile connectivity relies on antennas attached to steel towers that can be over 100 meters in height\u2014or attached to buildings that are even higher. The challenge thus lies in balancing the pace of work with the safety of the network teams.<\/p>

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To understand how True Corporation aims to support the human rights of its employees, and particularly their right to come home safe from work, True Blog spoke to Witsarut Prayoonkham, the Head of the Health Safety Security & Supply Chain Sustainability Department (HSS&SCS) at True Corporation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The Right to Safety<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Witsarut highlighted that the telecom industry is labor-intensive, employing tens of thousands of people either directly under telecom operators or indirectly through their suppliers. Acknowledging its reliance on human labor, True Corporation places significant emphasis on various aspects of employee welfare, such as work safety and human rights. These labor practices form a cornerstone of business sustainability.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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True Corporation\u2019s labor guidelines classify staff into two groups: its own employees and those of business partners or suppliers. All employees hired directly by True Corporation must undergo work safety training. This involves reporting accidents via the True Connect platform and adhering to the \u201cStay TRUE to Safety\u201d principles. T stands for \u201ctake a pause, safety first.\u201d R is for \u201creport immediately.\u201d U is for \u201cuse the right equipment.\u201d And E is for \u201cEducate yourself.\u201d<\/p>

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\u201cIf certain jobs need specific safety skills, True Corporation also provides additional safety training. For instance, drivers receive specialized road safety instruction,\u201d Witsarut said.<\/p>

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For its vendors and business partners, True Corporation has established a safety management system through the Procurement Department. This system includes a risk review process to vet suppliers. The review ensures that the selected suppliers\u2019 qualifications align with the company\u2019s expectations in terms of economics, environment, reputation, and safety.<\/p>

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This classification reveals that 46 suppliers of True Corporation are currently in the \u201cHigh Risk\u201d group. Most of them in network operations and thus are exposed to various work-related hazards. Their staff, for example, could be at risk of falling from height or experiencing electrical shock. Additionally, they may face other labor rights violations, such as unfair employment contracts and unsuitable working conditions. Child labor may also be a concern. Therefore, the HSS&SCS at True Corporation closely monitors suppliers in this group.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Striving for Zero Fatalities<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Discussing occupational health, Witsarut stated, \u201cWe are steadfast in our pursuit of zero fatalities and plan to extend our safety indicators to suppliers shortly. This step underscores our commitment to human rights and aligns our practices with international standards.\u201d<\/span><\/p>

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Compared to the previous year, True Corporation has observed a decline in fatal accidents and lost-time accidents among suppliers, thanks to their adherence to the company\u2019s safety guidelines. Nevertheless, unsafe acts and conditions were reported for improvement. For example, staff wore Personal Protective Equipment (PPE) incorrectly and worked dangerously close to low-voltage\/high-voltage cables without implementing appropriate risk-reduction measures.<\/span><\/p>

\u201cWork hazards are often linked to safety management issues. In other words, supplier executives may lack a full understanding of the importance of a work safety culture. Consequently, their accident reporting and accident-cause analysis lack systematic approaches,\u201d said Witsarut.<\/span><\/p>

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Recognizing this structural issue, True Corporation prompts its suppliers to enforce work safety measures seriously, with leadership safety awareness programs conducted for executives at all levels. Furthermore, suppliers will be urged to provide safety or work-guideline training for staff. They will also be expected to conduct audits and inspections to ensure their constructors adhere to safety guidelines.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Work hazards are often linked to safety management issues. In other words, supplier executives may lack a full understanding of the importance of a work safety culture. Consequently, their accident reporting and accident-cause analysis lack systematic approaches,<\/span><\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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If any severe accident occurs and results in fatalities, especially during network-related work, it must be reported along with a proposed solution to the chief of technology by the relevant supplier\u2019s executives, who must also monitor and evaluate the results of the solution\u2019s implementation.<\/span><\/p>

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True Corporation will also ensure that work safety is given the highest priority, to the extent that safety performance is reported to the Board of Directors quarterly. The report will include the safety situation, progress, and evaluation results.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Safety Components<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Having worked with many world-class companies in both Thailand and other Asia-Pacific countries, Witsarut is familiar with the risks typically faced by telecom firms. Companies in distribution, construction, installation, maintenance, networking device, and electrical appliances all face risks from their suppliers\u2019 actions.<\/span><\/p>

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\u201cThere are two critical factors for good safety records. First, an organizational culture that promotes safety awareness at all levels, from directors and executives down to operational staff, as it effectively helps reduce risks and enhance work safety. Secondly, leaders\u2019 consistent implementation of the safety policy,\u201d Witsarut explained.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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The goal is to achieve a proactive safety culture for True Corporation by 2025. Employees will be expected to report not only accidents but potentially unsafe conditions or acts\u2014even those that did not cause an accident. To support this shift, the company will launch a dedicated platform to elevate safety awareness and culture to an even higher level.<\/span><\/p>

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\u201cHealth and Safety can be maintained if we implement both top-down and bottom-up approaches. In simple terms, we need to enforce the right policies and engage employees,\u201d Witsarut concluded.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

This article is part of the \u201cGuardians of Good\u201d series, which celebrates the people who ensure True Corporation\u2019s commitment to sustainability.\u00a0As of December 8, 2023, True Corporation achieved the highest CSA score out of 166 companies assessed in the telecommunications Industry in the S&P Global Corporate Sustainability Assessment and was listed in the DJSI indices […]<\/p>\n","protected":false},"author":2,"featured_media":17067,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[147,290],"tags":[1884,316],"class_list":["post-17088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en","category-esg-matters-en","tag-guardiansofgood","tag-sustainability-en"],"acf":[],"author_data":{"id":2,"name":"True Blog Team","avatar":"https:\/\/secure.gravatar.com\/avatar\/09ce4bad220763db03bedaef2d0f675dea27f54b224f90103bc7d9e8cf43f1c9?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/posts\/17088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/comments?post=17088"}],"version-history":[{"count":21,"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/posts\/17088\/revisions"}],"predecessor-version":[{"id":17238,"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/posts\/17088\/revisions\/17238"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/media\/17067"}],"wp:attachment":[{"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/media?parent=17088"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/categories?post=17088"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.true.th\/blog\/wp-json\/wp\/v2\/tags?post=17088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}