How to purchase add-on packages and how to change your package via the True app

For True, Dtac, True Online, and other service customers who need more data, more call minutes, or want to buy various entertainment add-on packages — or for customers who wonder why their internet is slow even though they use an unlimited data package — the reason may be F.U.P (Fair Usage Policy).

F.U.P means that after you use up the high-speed data quota included in your package, the provider will reduce your internet speed according to the promotion terms. You can still continue using the internet without limits, but if you want to enjoy full-speed internet again, you can easily and safely purchase an add-on package yourself through the True App.

How to Change Your Main Package on the True App — 2 Methods 

Method 1

• Open the True App

• Tap the Home icon at the bottom left

• Tap View All

• Select Change Main Package 

  
  

Method 2

• Open the True App

• Go to the Packages menu

• Tap Change Main Package

• Select Main Package

• Choose the package you want to switch to 

How to Purchase Add-on Packages for Continuous Service — 2 Methods

Method 1 — Purchase via the Recommended Services menu

• Open the True App

• Go to the Recommended Services menu to view curated add-on packages

• Or choose from the monthly special campaign banners

• Scroll down to see Recommended Packages with great value deals

• Scroll further to explore additional add-ons such as series and entertainment packages

• Or tap View All and select Entertainment to browse all available packages

Method 2 — Purchase via the Packages menu

• Open the True App

• Tap the Package icon at the bottom

• Select the banner or campaign you want to purchase

• Scroll down to see Best-selling Packages

• Scroll further to find Recommend For You, recommended based on your lifestyle

• Or tap the Net menu to view all available data add-on packages