Mobile Banking Compatibility Check | Secure Your Device with True

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Important Update: 
Your Phone Must Support New OS Requirements to Use Mobile Banking from 14 Feb 2026

Introduction – What’s Changing & Why It Matters

Starting 14 February 2026, mobile banking applications from all major banks in Thailand will only work on phones running newer operating systems — this means older smartphones may no longer be able to access your banking app or conduct mobile transactions. This change is being introduced to strengthen security, protect customer financial data, and reduce cyber-attack risks from outdated devices.

Detail & Official Announcement Reference
According to a notice from the Thai Bankers’ Association (TBA)

Supported by the Bank of Thailand’s focus on cybersecurity standards



Important Note from GSMA 
(Global System for Mobile Communications Association)

The system records the Android version based on the date of first activation.

However, if the manufacturer releases a new update (for example, from Android 9 to Android 10), you can update the device to ensure compatibility with various applications as usual.

To be certain, please check the update status every time before use.

How to Check Your Device’s
Operating System

Step 1

Open Settings

Step 2

Go to General → About

Step 3

Check for Software Updates

Step 4

Check the iOS version of your device

📌 Tip: If your device shows an older OS, try updating it via Settings → Software Update.
If no update is available, your phone may not support the required version, meaning you will need a newer device.



Budget smartphones that support mobile banking

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