What are the steps in migration?
Tthe steps for migration
- Check for the readiness in migration
- Fill in Mobile Number Portability Form, select promotion and receive new SIM
- Wait for migration process approximately 3 days and wait for SMS notification for successful migration
- The migration process takes approximately 3 working days (Monday-Friday not including Saturday-Sunday and National Holiday) counted from date submission documents depending on period that submit the documents and number of service requested.
- During migration period, customer number can still be used as usual
- More convenient and faster, customers should bring their latest invoice or receipt from previous operator to check for the information