{"id":5796,"date":"2024-07-11T16:53:35","date_gmt":"2024-07-11T09:53:35","guid":{"rendered":"https:\/\/truesustainability.info\/sustainability\/?page_id=5796"},"modified":"2026-04-29T20:25:53","modified_gmt":"2026-04-29T13:25:53","slug":"sustainability-disclosure-2","status":"publish","type":"page","link":"https:\/\/truesustainability.info\/sustainability\/en\/","title":{"rendered":"Sustainability Disclosure"},"content":{"rendered":"<p>As a leader in the telecommunications industry, True has played a vital role in the transformation to the digital era through digital infrastructure and a variety of services.\u00a0 True is committed to creating value and delivering maximum benefits to consumers and society through innovative products and services.\u00a0 Moreover, True aims to enhance growth capabilities by utilizing cutting-edge global technologies to improve network quality and innovate various digital services, thereby strengthening the country.\u00a0 the Company remains aware of and emphasizes its roles in creating sustainable value for coexistence in society, considering the impact on society and the environment by conducting business responsibly throughout the value chain.<\/p>\n<h3><\/h3>\n<h3>True&#8217;s Value Chain<\/h3>\n<p>The Company&#8217;s core business is to provide mobile network services, as well as value-added services to facilitate customers in accessing products and services offered by suppliers and partners through the<br \/>\nCompany&#8217;s signal networks. We have also devised a strategic action plan, focusing on continuously expanding networks and service channels, creating value-added products and services to meet the needs<br \/>\nof customers and stakeholders, and taking steps toward becoming an agile organization.<\/p>\n<p>The Company is prepared to cope with the rapid changes in digital technology and seeks business opportunities through the development of various innovations. This serves as a foundation for the emergence of new developments in the Thai society, encompassing the economic, environmental, and full-scale digital aspects in the future throughout the value chain.<\/p>\n<p>The core businesses of True are divided into four groups: TrueMoveH: A mobile phone service provider ranked second in the country, with a comprehensive nationwide network through complete frequency<br \/>\ncoverage. TrueOnline: A leading provider of broadband internet and WiFi services with a high-quality fiber optic network. TrueVisions: A leader in subscription-based television services and HD services nationwide. True Digital Group: A leader in digital platforms, emphasizing innovation and offering solutions through cutting-edge technology.<\/p>\n<p>Read more how True engages with stakeholder groups: <a href=\"https:\/\/truesustainability.info\/sustainability\/en\/human-capital-development\/\">employees<\/a>, <a href=\"https:\/\/truesustainability.info\/sustainability\/en\/customer-relationship-management-at-true\/\">customers<\/a>, <a href=\"https:\/\/truesustainability.info\/sustainability\/en\/responsible-supply-chain-management-at-true\/\">suppliers<\/a>, communities and societies.<\/p>\n<h3><\/h3>\n<h3>Sustainability Policy<\/h3>\n<p>The Company has established the Sustainability Policy to ensure that its business operations generate positive impacts on the economy, society, and the environment, aligning with the Company&#8217;s vision and mission. The key elements of the policy include:<\/p>\n<ul>\n<li>The Company conducts sustainable operations that cover its entire business processes and extend to its business partners, suppliers, and joint ventures to facilitate continuous development throughout the value chain.<\/li>\n<li>Identification of key stakeholders associated with the Company&#8217;s operations, including the establishment of relationship processes with stakeholders following international standards such as AA1000SES and ISO 26000. This involves creating guidelines and communication channels to receive feedback, concerns, and expectations, as well as utilizing data to develop and enhance various operational processes of the Company.<\/li>\n<li>Regular sustainability materiality assessments are conducted to consistently identify and prioritize ESG issues that are significant to business operations and relevant to internal and external<br \/>\nstakeholders.<\/li>\n<\/ul>\n<p>The Company&#8217;s sustainability operations are overseen by the Board of Directors and the Corporate Governance and Sustainability Committee, which supervise and review various initiatives to ensure alignment with the Company&#8217;s sustainability policies and established standards. The Sustainability Division is responsible for strategizing, goal-setting, project management, and other activities aimed at achieving objectives, as well as fostering relationships and communication with stakeholders.<\/p>\n<p>&nbsp;<\/p>\n<h3>Sustainability Strategy<\/h3>\n<p>The Company has developed the True Sustainability Framework, covering the dimensions governance and economic aspects, social aspects, and environmental aspects (ESG &#8211; Environmental Dimension,<br \/>\nSocial Dimension, Governance, and Economic Dimension). This framework reflects the principles of responsible business practices, serving as a strategy to achieve the Company&#8217;s vision and mission in<br \/>\nleading digital infrastructure and technology systems. The goal is to enable Thai people to maximize the benefits of communication technology, leading to the development of the economy and society.<br \/>\nThe True Sustainability Framework comprises key issues crucial to the Company&#8217;s sustainability, derived from the Sustainability Materiality Assessment process. Long-term goals for the year 2030, known as True Sustainability Goals 2030, have been established for each issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a leader in the telecommunications industry, True has played a vital role in the transformation to the digital era through digital infrastructure and a variety of services.\u00a0 True is committed to creating value and delivering maximum benefits to consumers and society through innovative products and services.\u00a0 Moreover, True aims to enhance growth capabilities by [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"esg-hub.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5796","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/truesustainability.info\/sustainability\/wp-json\/wp\/v2\/pages\/5796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/truesustainability.info\/sustainability\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/truesustainability.info\/sustainability\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/truesustainability.info\/sustainability\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/truesustainability.info\/sustainability\/wp-json\/wp\/v2\/comments?post=5796"}],"version-history":[{"count":65,"href":"https:\/\/truesustainability.info\/sustainability\/wp-json\/wp\/v2\/pages\/5796\/revisions"}],"predecessor-version":[{"id":7510,"href":"https:\/\/truesustainability.info\/sustainability\/wp-json\/wp\/v2\/pages\/5796\/revisions\/7510"}],"wp:attachment":[{"href":"https:\/\/truesustainability.info\/sustainability\/wp-json\/wp\/v2\/media?parent=5796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}