{"id":5846,"date":"2024-07-12T17:32:06","date_gmt":"2024-07-12T10:32:06","guid":{"rendered":"https:\/\/truesustainability.info\/sustainability\/?p=5846"},"modified":"2026-03-18T09:44:26","modified_gmt":"2026-03-18T02:44:26","slug":"stakeholder-engagement","status":"publish","type":"post","link":"https:\/\/www.true.th\/sustainability\/en\/stakeholder-engagement\/","title":{"rendered":"Stakeholder Engagement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5846\" class=\"elementor elementor-5846\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b96636c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b96636c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ad826fc\" data-id=\"ad826fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a461f6 elementor-widget elementor-widget-heading\" data-id=\"0a461f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Management Approach<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0778a03 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0778a03\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e36030\" data-id=\"8e36030\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e553aa8 elementor-widget elementor-widget-text-editor\" data-id=\"e553aa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Company implements a process to collect and respond to concerns and&nbsp;<span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">expectations from all stakeholder groups through various channels. The concerns&nbsp;<\/span><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">and expectations shall be taken into considerations and translated into directions<\/span><\/p>\n<p>to improve business operations to ensure a comprehensive stakeholder&nbsp;<span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">engagements and risk mitigations.<\/span><\/p>\n<p><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">&nbsp;<\/span><\/p>\n<p>True has a Corporate Governance and Sustainability Committee to oversee&nbsp;<span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">business operations to meet the expectations of six groups of stakeholders:&nbsp;<\/span><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">customers, employees, business partners and suppliers, shareholders, government&nbsp;<\/span><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">agencies, and community and society. The purpose of this process, as guided by the&nbsp;<\/span><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">Sustainability Policy, is to demonstrate respect for stakeholders\u2019 rights, fair treatments&nbsp;<\/span><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">to all stakeholders, and maintaining mutual dialogues with them to ensure sustainable<\/span><\/p>\n<p>business operations and good relationships.<\/p>\n<p>1. To provide guidelines and channels for communication with stakeholders,&nbsp;<span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">including the effective exchange of information.<\/span><\/p>\n<p>2. To collect opinions, concerns and perceptions of stakeholders appropriately&nbsp;<span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">and inclusively.<\/span><\/p>\n<p>3. To use the information obtained to develop or improve the Company\u2019s work&nbsp;<span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">processes.<\/span><\/p>\n<p><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">&nbsp;<\/span><\/p>\n<p>True establishes guidelines for stakeholder engagement in accordance with the&nbsp;<span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">AA1000 Stakeholder Engagement Standard (AA1000SES) and ISO 26000: 2010&nbsp;<\/span><span style=\"background-color: var(--bs-body-bg); color: var(--bs-body-color); text-align: var(--bs-body-text-align);\">Social Responsibility Standard.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28e201c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28e201c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-51421d3\" data-id=\"51421d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe1be06 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"fe1be06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/truesustainability.info\/sustainability\/wp-content\/uploads\/2024\/07\/Stakeholder-Engagement-Guideline.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-book-open\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Stakeholder Engagement Guideline<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/truesustainability.info\/sustainability\/wp-content\/uploads\/2024\/05\/Stakeholder-Mapping-and-Local-Communities.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-book-open\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Stakeholder Mapping and Local Communities<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Management Approach The Company implements a process to collect and respond to concerns and&nbsp;expectations from all stakeholder groups through various channels. The concerns&nbsp;and expectations shall be taken into considerations and translated into directions to improve business operations to ensure a comprehensive stakeholder&nbsp;engagements and risk mitigations. &nbsp; True has a Corporate Governance and Sustainability Committee to [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":5871,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[471],"tags":[],"class_list":["post-5846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-esg-en"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Management Approach The Company implements a process to collect and respond to concerns and expectations from all stakeholder groups through various channels. 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