{"id":5846,"date":"2024-07-12T17:32:06","date_gmt":"2024-07-12T10:32:06","guid":{"rendered":"https:\/\/truesustainability.info\/sustainability\/?p=5846"},"modified":"2026-03-18T09:44:26","modified_gmt":"2026-03-18T02:44:26","slug":"stakeholder-engagement","status":"publish","type":"post","link":"https:\/\/www.true.th\/sustainability\/en\/stakeholder-engagement\/","title":{"rendered":"Stakeholder Engagement"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Management Approach<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

The Company implements a process to collect and respond to concerns and expectations from all stakeholder groups through various channels. The concerns <\/span>and expectations shall be taken into considerations and translated into directions<\/span><\/p>\n

to improve business operations to ensure a comprehensive stakeholder engagements and risk mitigations.<\/span><\/p>\n

 <\/span><\/p>\n

True has a Corporate Governance and Sustainability Committee to oversee business operations to meet the expectations of six groups of stakeholders: <\/span>customers, employees, business partners and suppliers, shareholders, government <\/span>agencies, and community and society. The purpose of this process, as guided by the <\/span>Sustainability Policy, is to demonstrate respect for stakeholders\u2019 rights, fair treatments <\/span>to all stakeholders, and maintaining mutual dialogues with them to ensure sustainable<\/span><\/p>\n

business operations and good relationships.<\/p>\n

1. To provide guidelines and channels for communication with stakeholders, including the effective exchange of information.<\/span><\/p>\n

2. To collect opinions, concerns and perceptions of stakeholders appropriately and inclusively.<\/span><\/p>\n

3. To use the information obtained to develop or improve the Company\u2019s work processes.<\/span><\/p>\n

 <\/span><\/p>\n

True establishes guidelines for stakeholder engagement in accordance with the AA1000 Stakeholder Engagement Standard (AA1000SES) and ISO 26000: 2010 <\/span>Social Responsibility Standard.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t