CORPORATE
GOVERNANCE
We believe in operating our business in a credible, responsible, transparent and auditable manner. True's Board of Directors is responsible for governing under the Good Corporate Governance framework, which is based on ethical and fair treatment of stakeholders.
CODE OF CONDUCT
Business ethics are central to True's operations and all Board members, executives and employees are required to strictly adhere to the Code of Conduct.
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Human Resource Compliance & Assurance
True Corporation Public Company Limited
18 True Tower, Ratchadaphisek Road,
Huay Kwang, Bangkok 10310,
Thailand
Tel : 02-6992023
Email : CodeofConduct@truecorp.co.th
True Corporation Public Company Limited
18 True Tower, Ratchadaphisek Road,
Huay Kwang, Bangkok 10310,
Thailand
Tel : 02-6992023
Email : CodeofConduct@truecorp.co.th
BOARD SKILL MATRIX
Our Board of Directors comprises respected individuals from various fields of expertise with leadership capabilities, visionary skills, and integrity.
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ANTI-CORRUPTION
True takes an active stance on anti-corruption and promotes awareness and stringent directives to combat all forms of corruption throughout the organization.
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HUMAN RIGHTS
True conducts business with social responsibility, recognizing and giving importance to human rights, freedom, and dignity. It takes into account the risks of infracting on human rights throughout the Company's value chain, and complies with domestic laws, in accordance with the Universal Declaration of Human Rights (UDHR).
SUPPLY CHAIN MANAGEMENT
We believe that responsible and effective supply chain management is essential for a sustainable business. True gives importance to the selection of suppliers, management of risks throughout the entire supply chain, and development of supplier capabilities to support mutual growth.
RISK & CRISIS
MANAGEMENT
Enterprise risk management (ERM) is an important part of our business that enables us to manage disruptions, which can occur frequently within the telecommunication industry. Such disruptions might impact the day-to-day running of the business. Hence, risk management is fundamental for setting targets, strategies, and current and future business development plans. Creating risk culture within the company is a responsibility for all employees, ensuring stable and sustainable business operations.
DATA PRIVACY
& SECURITY
Data privacy and security is of utmost importance to optimizing customer confidence and satisfaction. True adheres to safeguarding customer information, and regularly maintains database security, stability of operating systems, and transparency in accountability.
CUSTOMERS & SERVICES
HEALTH & WELL-BEING
TRUE HEALTH: A platform for digital life in an aging society and to reduce the congestion in hospitals. True HEALTH is a teleclinic platform developed to help hospitals provide online treatment or consultation. The platform can help screen patients and provide treatment for common symptoms that do not require hospital care. It also helps patients make an appointment with a doctor if they are found to need hospital treatment and monitor their symptoms.
SERVICE
QUALITY
Our customer-centric culture aims to create values and deliver the best quality service to meet the needs and satisfaction of customers
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NETWORK
PERFORMANCE
As a fully-integrated communications service provider, True is fully-committed to maintaining its multiple wired and wireless nationwide networks in top condition.
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WE WOULD LIKE TO HEAR FROM YOU
Tell us what you think or give suggestionsfor our Sustainable Development program.
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