How to connect to WiFi?

  • iOS
  • Android
  • PC/Laptop
  • 1 Go to "Settings"
  • 2 Select Wi-Fi, then enable WiFi
  • 3 Select WiFi network ".@ TrueMove H" and tab "i" at the end
  • 4 Turn on "Auto-Join" and WiFi is ready to use
  • 1 Go to "Settings" and select Wi-Fi, then enable WiFi
  • 2 Select Wi-Fi network ".@ TrueMove H"
  • 3 Tap "Connect to network" and WiFi is ready to use
  • 1 Turn WiFi on and select WiFi network ".@ TRUEWIFI"
  • 2 Log in with TrueID and password (dial *871*4# for free to create a TrueID and password)
  • 3 3. Your laptop / PC successfully connects to WiFi by TrueMove H.

    If you have unlimited WiFi package, you can save the username and password for auto login next time.

    Good to know : Since you can only connect one device to True WiFi at a time, you need to disable WiFi on your mobile phone or tablet first before you can connect ".@ TRUEWIFI" from your laptop or PC.
Good to know : Since you can only connect one device to True WiFi at a time, you need to disable WiFi on your mobile phone or tablet first before you can connect ".@ TRUEWIFI" from your laptop or PC.

There are 2 WiFi network names: .@ TrueMove H and .@ TRUEWIFI WiFi network. What's the difference?

  • .@ TrueMove H is a WiFi network for mobile phone and tablet with TrueMove H SIM card. It is available for TrueMove H customers with unlimited WiFi package. When you're within the WiFi coverage area, just enable WiFi on mobile phone or tablet and you'll connect to it automatically.

    .@ TRUEWIFI. is a WiFi network recommended for devices without TrueMove H SIM card such as notebooks and laptops. It is available for all TrueMove H customers. To connect to this WiFi network, you're required to log in with a username and password. If you have unlimited WiFi package, you can save the username and password on the device for auto login next time.

What should I do when I forgot my True WiFi username / password?

  • Dial *871*4# from your TrueMove H mobile number, then your username and a new password will be sent to you via SMS. If you have a TrueID, its password will be replaced by the new one.

How can I check my True WiFi usage?

  • Just dial *900#

If I've used up WiFi in my package, what should I do to continue using True WiFi?

  • Just buy WiFi extra package from one of these channels:
    - Buy online here
    - 7-ELEVEN counter
    - Boontherm kiosk

What is WiFi auto connect for .@ TrueMove H and how does it work?

  • WiFi auto connect enables your mobile phone or tablet with TrueMove H SIM card to automatically connect to .@ TrueMove H when you're within its coverage (WiFi must be enabled on your mobile phone or tablet). See how to set up this service here.


    Good to know:
    1. WiFi auto connect for .@ TrueMove H. is only available for TrueMove H customers with unlimited WiFi package.
    2. You should purchase unlimited WiFi package to avoid overage charges.
    3. If you want to stop using WiFi auto connect for .@ TrueMove H., go to Settings on your mobile phone and select "Forget Network" for .@ TrueMove H.

Can I connect to True WiFi on two or more devices at the same time?

  • With your username and password, you can connect only one device to True WiFi.

How long can I connect to True WiFi?

  • If you're a TrueMove H postpaid customer, you can use WiFi for as long as you want until you disconnect the device from the WiFi network yourself. For TrueMove H prepaid customers, you'll be disconnected after 180 minutes. Then you'll need to reconnect.

What is the overage charge for True WiFi?

  • You'll be charged ฿1/min. To save on your WiFi cost, you can buy WiFi extra package here.

Where can customers use True WiFi for free?

    • 7 airports (Suvarnabhumi, Don Mueang, Chaingmai, Mae Fah Luang, Chiang Rai, Phuket, Hat Yai, and Samui)
    • Siam Commercial Banks
    • Major Cineplex
    • Impact Muang Thong Thani
    • Pizza Hut
    • Central World
    • Terminal 21 Asoke
    • MBK Center
    • Jungcelon Phuket
    • Police stations
    • Cherntawan International Meditation Center
  • For unlimited WiFi usage, please buy a WiFi package online here. or at 7-Eleven and Boontherm kiosk.

What's the difference between True WiFi and 3G/4G/5G?

  • True WiFi provides you a stable connection in a specific and limited area such as school, department store, restaurant etc. On the other hand, 3G/4G/5G are the cellular network technology that provide the internet across wide areas and in high-rise buildings. With the dispersed signal range, you can use the internet while you're on the move.

    If you have unlimited WiFi package and set up WiFi auto connect on your mobile phone or tablet (make sure that there's a TrueMove H SIM card inserted), Truemove H network will automatically and seamlessly switch between 3G/4G/5G and WIFI. This way you can enjoy the best and smoothest connection.