Terms & Conditions 

TRAVEL NEIGHBORING COUNTRIES 2 GB 7 Days for Post Pay customer

    1.1 This data roaming package is for Post pay customer who registers International Roaming service under True Move H Universal Communication Company Limited (“TUC”) (referred to herein as “Company”). This package is valid from 20th December 2019 to 30th June 2022.

    1.2 The package rate will be charged as shown in the terms & conditions. To use this package, customer is required to log on to the participating networks only, by setting your mobile on Manual Network Selection mode.

    1.3 The package rate applies to the usage in the participating networks and countries only. If customer uses data roaming service in a country or network that is not according to the condition, the usage will be charged based on the normal roaming rate of each network.

    1.4 The price above is VAT excluded 

    1.5 The validity of the package will start once a customer receives SMS confirmation

    1.6  Speed of 4G|3G|EDGE|GPRS is subjected to network provider oversea.

    1.7 The purchased package cannot be refunded or transfer to any other customers.

    1.8 Company reserves the right to terminate service without prior notices if:

        1.8.1 You agree that:-

        (a.) This package is for personal communication only. Commercial utilization and other applications that may affect the service of other clients are prohibited.

        (b.) Customer agrees not  to make or attempt any illegal or unauthorized access to any part or component of the Services, the Network or any third party equipment, accounts, systems or networks to which you can connect through the Services directly or otherwise; or to carry out or attempt any activity that might be used as a precursor to an attempted system penetration (i.e. port, stealth, security or penetration scans or other information gathering activity) on Real Move or its Service Providers’ servers or network.

        1.8.2 If customer provides inaccurate and incomplete information to Company

    1.9 Company reserves the right to change prices without prior notice subject to Terms and Conditions of International Roaming rate.

    1.10 Company reserves the right to change the Terms & Conditions. The Terms & Conditions will be announced via suitable communication tools at least 30 days in advance.

    1.11 For more information, please contact True Call Center 1242 or visit Web site //www.truemove-h.com/roaming

Terms & Conditions 

TRAVEL Asia & World Package for Post Pay customer

1. TRAVEL Asia & World Package is for Post Pay customer who registers International Roaming service under True Move H Universal Communication Company Limited (referred to herein as “Company”). This package is valid from 20th December 2019 to 30th June 2022.

2. The package price will be charged as shown in the terms & conditions. To use this package, customer is required to log on to the participating networks only, by setting your mobile on Manual Network Selection mode.

IR Data Roaming Topping for TRAVEL Asia Package : Effective 20 Dec 2019 – 31 Dec 2021

Country and Operators for TRAVEL Asia

IR Data Roaming Topping for TRAVEL World Package : Effective 20 Dec 2019 – 30 Jun 2022

Country and Operators for TRAVEL World

3. The package price applies to the usage in the participating networks and countries only. 

4. The price above is VAT excluded.  

5. The validity of the package will start once a customer receives SMS confirmation 

6. Speed of data roaming is subjected to participating networks and countries.

7. The purchased package cannot be refunded or transfer to any other customers.

8. Company reserves the right to terminate service without prior notices if:

    8.1 You agree that:-

        (a.) This package is for personal communication only. Commercial utilization and other applications that may affect the service of other clients are prohibited.

        (b.) Customer agrees not  to make or attempt any illegal or unauthorized access to any part or component of the Services, the Network or any third party equipment, accounts, systems or networks to which you can connect through the Services directly or otherwise; or to carry out or attempt any activity that might be used as a precursor to an attempted system penetration (i.e. port, stealth, security or penetration scans or other information gathering activity) on Real Move or its Service Providers’ servers or network.

    8.2 If customer provides inaccurate and incomplete information to Company

9. Company reserves the right to change prices without prior notice subject to Terms and Conditions of Company International Roaming rate.

10. Company reserves the right to change the Terms & Conditions. The Terms & Conditions will be announced via suitable communication tools at least 30 days in advance.

11. For more information, please contact True Call Center 1242 or visit Website: https://truemoveh.truecorp.co.th/

12. Remark : English wording here above is only translation for convenient to foreign customers to understand the content in the Promotion. If English translation conflicts or differs from Thai, Thai shall be prevail.

Terms & Conditions 

TRAVEL Asia & World Package for Post Pay customer

1. TRAVEL Asia & World Package is for Post Pay customer who registers International Roaming service under True Move H Universal Communication Company Limited (referred to herein as “Company”). This package is valid from 20th December 2019 to 30th June 2022.

2. The package price will be charged as shown in the terms & conditions. To use this package, customer is required to log on to the participating networks only, by setting your mobile on Manual Network Selection mode.

IR Data Roaming Topping for TRAVEL Asia Package : Effective 20 Dec 2019 – 31 Dec 2021

Country and Operators for TRAVEL Asia

IR Data Roaming Topping for TRAVEL World Package : Effective 20 Dec 2019 – 30 Jun 2022

Country and Operators for TRAVEL World

3. The package price applies to the usage in the participating networks and countries only. 

4. The price above is VAT excluded.  

5. The validity of the package will start once a customer receives SMS confirmation 

6. Speed of data roaming is subjected to participating networks and countries.

7. The purchased package cannot be refunded or transfer to any other customers.

8. Company reserves the right to terminate service without prior notices if:

    8.1 You agree that:-

        (a.) This package is for personal communication only. Commercial utilization and other applications that may affect the service of other clients are prohibited.

        (b.) Customer agrees not  to make or attempt any illegal or unauthorized access to any part or component of the Services, the Network or any third party equipment, accounts, systems or networks to which you can connect through the Services directly or otherwise; or to carry out or attempt any activity that might be used as a precursor to an attempted system penetration (i.e. port, stealth, security or penetration scans or other information gathering activity) on Real Move or its Service Providers’ servers or network.

    8.2 If customer provides inaccurate and incomplete information to Company

9. Company reserves the right to change prices without prior notice subject to Terms and Conditions of Company International Roaming rate.

10. Company reserves the right to change the Terms & Conditions. The Terms & Conditions will be announced via suitable communication tools at least 30 days in advance.

11. For more information, please contact True Call Center 1242 or visit Website: https://truemoveh.truecorp.co.th/

12. Remark : English wording here above is only translation for convenient to foreign customers to understand the content in the Promotion. If English translation conflicts or differs from Thai, Thai shall be prevail.

Terms & Conditions

Limited Data Roaming Package : AeroMobile In - Flight (Post Pay)

1. This Limited Data Roaming package is for Post pay customer who registers International Roaming service under Real Move Company Limited (“Real Move”) and True Move H Universal Communication Company Limited (“TUC”) (referred to herein as “Company”). This package is valid from 1 September 2019 to 30 June 2022.

2. The package rate will be charged as shown in the Terms & Conditions.

3. AeroMobile services are currently available on selected aircraft and airlines. Customer may check for availability of in-flight connectivity via AeroMobile website at https://www.aeromobile.net. However, AeroMobile services are subject to airline scheduling, and cannot be guaranteed, please check onboard announcements for connectivity options on your flight.

4. Package will start counting automatically when you receive a confirmation message and will end at 23:59:59 (Thailand time) on the same date, or until you have reached data roaming usage of 100MB (whichever comes first). You will not be able to continue using data roaming once you have used up all the data allowance of 100MB. You can purchase another package by dialing *118*199# to continue using data roaming.

5. Aircraft roaming networks currently support 3G. Data speed may vary, depending on device and the air travel regulations.

6. This package does not include voice and SMS services. Customer may make an outgoing call and receive an incoming call with extra charge at 275 THB/minute and sending SMS at 11 THB/SMS.

7. Passengers cannot use mobile phones when the plane is taking off or landing. When cabin crew announces that mobile phones can be used, you can switch off “Airplane Mode” and switch on “Data Roaming”.

8. The above price is subjected to 7% VAT.

9. Customer may check for further information on in-flight instructions at https://www.aeromobile.net/get-connected/

10. Real Move reserves the right to terminate service without prior notices if:

    10.1 You agree that:-

    (a.) This package is for personal communication only. Commercial utilization and other applications that may affect the service of other clients are prohibited.

    (b.) Customer agrees not  to make or attempt any illegal or unauthorised access to any part or component of the Services, the Network or any third party equipment, accounts, systems or networks to which you can connect through the Services directly or otherwise; or to carry out or attempt any activity that might be used as a precursor to an attempted system penetration (i.e. port, stealth, security or penetration scans or other information gathering activity) on Real Move or its Service Providers’ servers or network.

    10.2 If customer provides inaccurate and incomplete information to Real Move

11. Real Move reserves the right to change prices without prior notice subject to Terms and Conditions of Real Move International Roaming rate.

12. Real Move reserves the right to change the Terms & Conditions. The Terms & Conditions will be announced via suitable communication tools at least 30 days in advance.

13. For more information, please contact True Move H Care 1242 or visit Web site //www.truemove-h.com/roaming 

*Call to True Move H Care will be charged 50 THB/min when you connected to AeroMobile (in-flight) network.

Terms & Conditions 

Non-Stop Data Roaming Package for Post Pay customer

    1.1 This Non-Stop data roaming package is for Post pay customer who registers International Roaming service under Real Move Company Limited (“Real Move & TUC”). This package is valid from 1st August 2019 to 30 June 2022.

    1.2 The package rate will be charged as shown in the terms & conditions. To use this package, customer is required to log on to the participating networks only, by setting your mobile on Manual Network Selection mode.

    1.3 The package rate applies to the usage in the participating networks and countries only. If customer uses data roaming service in a country or network that is not according to the condition, the usage will be charged based on the normal roaming rate of each network.

    1.4 The price above is VAT excluded 

    1.5 The validity of the package will start counting from the 0:00:00hr to 23:59:59hr on the same day.  The time used in determining the validity will be based on the time zone of the “capital city” of the visited country at that specific moment.  For countries with multiple time zones, only one time zone, based on that of “capital city,” will be used (details as follows)

    1.6 Speed of 4G|3G|EDGE|GPRS is subjected to network provider oversea.

    1.7 The purchased package cannot be refunded or transfer to any other customers.

    1.8 Real Move reserves the right to terminate service without prior notices if:

        1.8.1 You agree that:-

        (a.) This package is for personal communication only. Commercial utilization and other applications that may affect the service of other clients are prohibited.

        (b.) Customer agrees not  to make or attempt any illegal or unauthorized access to any part or component of the Services, the Network or any third party equipment, accounts, systems or networks to which you can connect through the Services directly or otherwise; or to carry out or attempt any activity that might be used as a precursor to an attempted system penetration (i.e. port, stealth, security or penetration scans or other information gathering activity) on Real Move or its Service Providers’ servers or network.

        1.8.2 If customer provides inaccurate and incomplete information to Real Move

    1.9 Real Move reserves the right to change prices without prior notice subject to Terms and Conditions of Real Move International Roaming rate.

    1.10 Real Move reserves the right to change the Terms & Conditions. The Terms & Conditions will be announced via suitable communication tools at least 30 days in advance.

    1.11 For more information, please contact True Call Center 1242 or visit Web site //www.truemove-h.com/roaming

Terms & Conditions 

Non-Stop Data Roaming Package for Post Pay customer

    1.1 This Non-Stop data roaming package is for Post pay customer who registers International Roaming service under Real Move Company Limited (“Real Move & TUC”). This package is valid from 1st August 2019 to 30 June 2022.

    1.2 The package rate will be charged as shown in the terms & conditions. To use this package, customer is required to log on to the participating networks only, by setting your mobile on Manual Network Selection mode.

    1.3 The package rate applies to the usage in the participating networks and countries only. If customer uses data roaming service in a country or network that is not according to the condition, the usage will be charged based on the normal roaming rate of each network.

    1.4 The price above is VAT excluded 

    1.5 The validity of the package will start counting from the 0:00:00hr to 23:59:59hr on the same day.  The time used in determining the validity will be based on the time zone of the “capital city” of the visited country at that specific moment.  For countries with multiple time zones, only one time zone, based on that of “capital city,” will be used (details as follows)

    1.6 Speed of 4G|3G|EDGE|GPRS is subjected to network provider oversea.

    1.7 The purchased package cannot be refunded or transfer to any other customers.

    1.8 Real Move reserves the right to terminate service without prior notices if:

        1.8.1 You agree that:-

        (a.) This package is for personal communication only. Commercial utilization and other applications that may affect the service of other clients are prohibited.

        (b.) Customer agrees not  to make or attempt any illegal or unauthorized access to any part or component of the Services, the Network or any third party equipment, accounts, systems or networks to which you can connect through the Services directly or otherwise; or to carry out or attempt any activity that might be used as a precursor to an attempted system penetration (i.e. port, stealth, security or penetration scans or other information gathering activity) on Real Move or its Service Providers’ servers or network.

        1.8.2 If customer provides inaccurate and incomplete information to Real Move

    1.9 Real Move reserves the right to change prices without prior notice subject to Terms and Conditions of Real Move International Roaming rate.

    1.10 Real Move reserves the right to change the Terms & Conditions. The Terms & Conditions will be announced via suitable communication tools at least 30 days in advance.

    1.11 For more information, please contact True Call Center 1242 or visit Web site //www.truemove-h.com/roaming

Terms & Conditions     

Voice Topping Package for Post Pay  & Pre Pay Customer

    2.1 This Voice Topping package is for Post Pay and prepay customer who registers International Roaming service under Real Move Company Limited (“Real Move”). This package is valid from 1st August 2019 to 30th June 2022. 

    2.2 The package rate applies to the usage in the participating networks and countries only

Asia Zone