GO Travel SIM, roaming SIM, travel abroad at great value. | True-dtac

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Best-Value Roaming SIM for Overseas Trips!

Confidently 5G connected with

No.1

partnerships

Fully compatible for all

  1. The promotional offer “GO Travel SIM for Prepaid Customers” is for True Move H users of True Universal Communication Co., Ltd. (“the Company”) who pay for services in advance (“top-up”) as individuals and have activated international roaming services from March 14, 2024 onwards or until changes are made by the Company.
  2. Service details are as follows:
     GO Travel SIM
    (Asia & Australia)  
    GO Travel SIM
    (Worldwide)  
    Roaming data6 GB12 GB6 GB15 GB
    Speed throttled to 128 Kbps after data quota is reached
    Validity10 Days10 Days15 Days30 Days

    Price

    (VAT included)
    399 Baht549 Baht899 Baht1,599 Baht
    Roaming serviceActivated automatically
    ActivationData roaming usage starts from the first KB used abroad
    Data in ThailandGet Free Data 2GB for 30 Days in Thailand (Usage starts after activating SIM card and first use in Thailand)
  3. Check the countries for GO Travel SIM (Asia & Australia) & GO Travel SIM (Worldwide) services at the website https://www.true.th/ir/go-travel-sim.html
  4. GO Travel SIM will be valid for 60 days after SIM card activation. The duration of Internet usage will be determined by the selected package.(GO Travel eSIM will be immediately activated after payment success. Please land abroad to use roaming package with-in 60 days.)
  5. Fair Usage Policy: The Company reserves the right to manage the network appropriately to maintain service quality standards and to ensure that overall users can use the service efficiently, such as limiting or reducing speed or taking any action in data transmission, using Bit Torrent, sharing the internet via Hotspot, downloading and/or uploading large files, or any usage that involves continuous high-volume data transmission or affects service usage or causes unfairness, damage to other users, and/or the network or overall service provision of the Company.
  6. ใIf the user uses international roaming on a network other than those specified in the table above, the system will not function.
  7. Users must register according to the regulations set by the NBTC and will be able to use the service only upon receiving a confirmation SMS.The system will start charging immediately and will end the service when the usage period specified in the SMS is reached or when the service usage specified for the type of sim is exhausted (whichever comes first).
  8. This promotion does not include outgoing calls, incoming calls, and messaging services. However, users can still make and receive calls as usual, and charges will be applied according to the standard international roaming rates of each country and network used.
  9. This promotion cannot be used in conjunction with other promotions until the end of the promotional period as per the terms and conditions.
  10. The service usage period starts from the first connection and is counted in full 24-hour cycles based on actual usage.
  11. Users must use the promotion within 60 days from the registration and activation of the service along with inserting the sim for use. If this period is exceeded, the promotion cannot be subscribed to again, but other available promotions can be subscribed to as usual. If the number is not topped up or not used continuously for more than 180 days, the Company reserves the right to immediately suspend the service.
  12. To check international roaming service details, dial *116*1# (free of charge).
  13. The usage of GO Travel SIM does not cover usage on ships at sea, airplanes, or networks that are satellite systems.
  14. The speed of 5G|4G|3G|EDGE|GPRS services depends on the service provider abroad.
  15. Any rights specified for this package cannot be refunded, exchanged for cash, or other items, nor can they be transferred to other individuals or legal entities.
  16. If the user commits any of the following actions, the Company has the right to immediately terminate the service contract:
    • Violation of contract prohibitions: If the user violates the purpose of the contract, it is considered a violation of the contract prohibitions.The “purpose of the contract” for this contract requires the user to
      • Use the service according to the package for personal communication with honest intentions and in the normal customary manner ofan ordinary person, not for profit or any other benefit, and not to use the service commercially or provide it to others.
      • Not use, bring into use, modify, or perform any actions in technology, systems, or anything else to connect or relate to the service, including not performing actions that are expected or believed to cause moral violations, damage, or unfairness to the Company or any other person, directly or indirectly, or disrupt, inconvenience, or endanger the network, or cause the network’s performance or any part of the network to malfunction.
      • The user cannot transfer the right to use the service under this contract to another person before the contract period expires unless consent is obtained from the Company.
      • Commit actions that are reasonably believed to involve customer fraud or forgery of documents in applying for or accepting the service offer, or fraudulent behavior in using the service or using the service illegally.
  17. The Company has the right to amend, change, suspend, or cancel without prior notice if there are regulations, orders, or policies from relevant government agencies that require changes, suspension, or cancellation of the terms of this service, or if such orders increase the operational burden of the Company.
  18. Unless otherwise clearly specified, the Company has the right to amend, change, suspend, or cancel these terms as appropriate, with at least30 days’ notice through channels deemed suitable by the Company.
  19. For more information, contact True Move H Care at 1242 or visit the website https://true.th

Remark : English wording here above is only translation for convenient to foreign customers to understand the content in the Promotion. If English translation conflicts or differs from Thai, Thai shall be prevail.

Exclusive privileges for GO Travel SIM
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Why GO Travel SIM?

Confidently 5G
<br>Connected with No.1<br>global partnerships

Confidently 5G

Connected with No.1
global partnerships

Non-stop data
<br>at the max speed<br>up to 15GB

Non-stop data

at the max speed
up to 15GB

Free! Internet <br>2GB (30days) <br>for use in Thailand

Free! Internet
2GB (30days)
for use in Thailand

Enjoy privileges <br>by leading partners

Enjoy privileges
by leading partners

Enjoy everywhere on <br>LINE, Facebook <br>and YouTube <br>in China and Russia

Enjoy everywhere on
LINE, Facebook
and YouTube
in China and Russia

Value price starting<br> at 40 baht/day

Value price starting
at 40 baht/day

Data add-on <br>Packages of<br>your choice

Data add-on
Packages of
your choice

SIM Card Retainable<br> for the next trip

SIM Card Retainable
for the next trip

We offer 24/7 free-of-charge support while you’re overseas

We offer 24/7 free-of-charge support while you’re overseas

Confidently 5G
<br>Connected with No.1<br>global partnerships

Confidently 5G

Connected with No.1
global partnerships

Non-stop data
<br>at the max speed<br>up to 15GB

Non-stop data

at the max speed
up to 15GB

Free! Internet <br>2GB (30days) <br>for use in Thailand

Free! Internet
2GB (30days)
for use in Thailand

Enjoy privileges <br>by leading partners

Enjoy privileges
by leading partners

Enjoy everywhere on <br>LINE, Facebook <br>and YouTube <br>in China and Russia

Enjoy everywhere on
LINE, Facebook
and YouTube
in China and Russia

Value price starting<br> at 40 baht/day

Value price starting
at 40 baht/day

Data add-on <br>Packages of<br>your choice

Data add-on
Packages of
your choice

SIM Card Retainable<br> for the next trip

SIM Card Retainable
for the next trip

We offer 24/7 free-of-charge support while you’re overseas

We offer 24/7 free-of-charge support while you’re overseas

Save for your next trip! Simply keep your GO Travel SIMand purchase add-on package to enjoy Internet while abroad

ic_checkmark_circle.webpEasy to subscribe, no SIM change required

ic_checkmark_circle.webpNo more data running out — add data and extend validity anytime!

Recommended

Great-value roaming packages for use overseas

logo-go-travel.svg

Where to buy

Service center

True dtac Service
Center Nationwide

Airport
Open 24/7

Online

True
Online Store
click

True
Shopee
click

True
Lazada
click

Others

7-Eleven cilck
(80 branches)

SIM Card Usage Guide

 READY

 Register SIM card with ID card at

  • Self-registration via online on mobile phone or tablet only. click
  • True dtac service center nationwide

 To make outgoing calls, receive incoming calls or send SMS while abroad

It is best to top up your account prior to your trip via online channel. click

 SET

How to manage phone settings for overseas use

For iOS

  1. Turn on your phone and go to Settings
  2. Choose Cellular
  3. Turn on Cellular Data
  4. Choose Cellular Data Options
  5. Turn on Roaming

For Android

  1. Turn on your phone and go to Settings
  2. Choose Connections
  3. Choose Mobile networks
  4. Turn on Data roaming

Remarks : Settings vary in different phone models

 GO

Compatible networks will be automatically detected when abroad.

Please wait for confirmation SMS before use.

 How to fix problem when compatible networks cannot be automatically detected

For iOS

  1. Choose Settings
  2. Choose Carrier
  3. Turn off Automatic and choose compatible networks with GO Travel SIM
  4. Your phone is now ready to use

For Android

  1. Choose Settings and Choose Connections
  2. Choose Mobile networks
  3. Choose Network operators
  4. Choose Search networks andChoose compatible networks with GO Travel SIM
  5. Your phone is now ready to use

Remarks : Settings vary in different phone models

 What to do when your phone detects network but fails to use internet

For iOS

  1. Turn on your phone and go to Settings
  2. Choose Settings
  3. Choose Profiles
  4. Choose each Profiles in your phone
  5. Choose Delete Profiles to delete each one and restart the phone
  6. Your phone is now ready to use

True customers

Check remaining balance free

#123#icon tel red

Check remaining data and expiry date free

*116*1#icon tel red

(based on Thailand time)

dtac customers

Check remaining balance free

#101#icon tel red

Check remaining data and expiry date free

*101*1#icon tel red

(based on Thailand time)

Become our distributor

Gotravelsim_wholesale@truecorp.co.th

FAQ

You can buy add-on package by adding credit in advance and purchasing the package only when data or day runs out. For details and how to subscribe click

Yes, it can. More information click

You can still continue enjoying Internet at 128 Kbps speed until the package expires.

Start data roaming calculation only when Internet is first used while abroad. Package duration is 24-hour based, starting from date and time stated in confirmation SMS (based on Thailand’s time).

No, you cannot. Privilege of free 30-days at the max speed 2GB of data in Thailand only, starting from the time the sim is first used in Thailand before traveling.

No, you cannot. The GO Travel can be applicable to participating countries only.

Make sure to top up your balance to be sufficient for your expected usage. Check service rate click

If your phone is not working click

The Vodafone IDEA in India network coverage includes states and cities as follows:

Mumbai, New Delhi, Panjab, Rajasthan (Jaipur), Uttar Pradesh West, Uttar Pradesh East, Bihar, Jharkhand, Gujarat, Himachal Pradesh, Karnataka, Madhya Pradesh, Maharashtra, Goa, Kerala, Tamil Nadu, and Kolkata.


Remark

  • The service is not available in Bodh Gaya. For Jammu and Kashmir states are not available in Diskit, Gulmarg, Jammu, Kargil, Katra, Leh (Leh Ladakh), Plan Bandipora and Srinagar

Currently, data roaming and SMS will be temporarily suspended during the first 24 hours. However, voice roaming services are still available as usual.

To use data roaming in Russia:

  • Manually select a network, recommend choosing MegaFon or MTS.
  • Wait for an SMS. Once you receive it, click the link provided and follow the instructions to activate data roaming.

Yes, you can use application i.e., Line, Facebook, Google, Instagram, YouTube, Twitter or Tiktok

iOS:

  1. Go to Settings on your phone.
  2. Select the social media application you want, such as TikTok.
  3. Then, choose Location and select "Never".
  4. Next, select Local Network and turn it off.
  5. Finally, select Allow Tracking and turn it off.

Android:

  1. Go to Settings on your phone.
  2. Select the social media application you want, such as TikTok.
  3. Then, select Permissions.
  4. Next, select Location.
  5. Finally, select "Not allowed".

Yes but only in Thailand domestic just like any other True dtac Prepaid SIM.


Fee in Thailand

  • True customers : 1.60 baht/minute for calls to any networks, 2.13 baht/MB for Internet, and 2.14 baht/SMS, MMS 5.35/MMS (VAT included)
  • dtac customers : 1.00 baht/minute for calls to any networks, 2.13 baht/MB for Internet, and 3.21 baht/SMS, MMS 6.42/MMS (VAT included)

Call Center

We offer 24/7 free-of-charge support while you’re overseas
True Call Center
Thailand contact
The service fee is charged according to current package.
Overseas contact
(Free 24 hrs.)
dtac Call Center
Thailand contact
(3-baht fee/call)
Overseas contact
(Free 24 hrs.)