CLIMATE CHANGE
Climate-Related Risk Management
Climate change is one of the major challenges nowadays and everyone around the world pays very much attention to. As climate-related risks and opportunities could impact with the business operation, True Group has analyzed and assessed both potential risk and opportunities according to the Task Force on Climate-related Financial Disclosures (TCFD) framework and we are a TCFD Supporter. The climate change adaptation has been developed, accordingly.

Greenhouse Gas Emission and Social Cost of Carbon Evaluation
We aim to reduce our greenhouse gas emission and annually monitor it to ensure the target shall be achieved. Moreover, we set the Internal Carbon Pricing (ICP) and use the Social Cost of Carbon.
BIODIVERSITY
& ECOSYSTEMS
True Group cares about potential biodiversity and ecosystems impacts from our business operation throughout the supply chain. We commit to protect biodiversity and support zero deforestation in accordance with the UN Sustainable Development Goal 15: Protect, restore and promote sustainble use of terrestrial ecosystems.
WATER
MANAGEMENT
Although True's business operations does not rely heavily on water resources, we recognize the importance of water conservation. We aim to reduce water withdrawal intensity by 20% from 2020 to 2030.
WASTE
MANAGEMENT
True Group is committed to reducing waste generation and responsible waste management. We aim to zero e-waste from operations to Landfill and use 100% recyclable or biodegradable packaging by 2030.
ELECTROMAGNETIC FIELDS (EMF)
Although there is no established scientific proof of adverse health effects from EMFs associated with mobile base stations or mobile phone usage, True follows a proactive approach in the installation and operation of mobile base stations.

The standards for electromagnetic wave emissions are controlled to a rate of less than 0.1%, a level considered safe according to the National Broadcasting and Telecommunications Commission (NBTC) and other national organizations.
TRUE e-Bill
Paperless Project has been implemented within and outside the organization to broaden the scope of True e-Billing, True e-Tax Invoice, True Money Kiosk, and e-Form Register in order to reduce work process, facilitate customers, reduce the use of paper and reduce greenhouse gas emissions (Avoided Emissions Products). In 2021, it was able to reduce paper consumption by more than 213 million sheets, equivalent to more than 2,242 tons of carbon dioxide equivalent of greenhouse gas emissions
RENEWABLE ENERGY PROJECTS
(SOLAR PV)
Since 2010, True had started to study and install solar cells on islands and in remote areas where the power transmission systems were not available. In 2021, True install 667 additional solar cell base stations, saving more than 8,968 MWh and reducing greenhouse gas emissions up to 4,152 tonC2Oe. There were a total of 3,481 solar cell base stations, saving 27,148 MWh and reducing greenhouse gas emissions up to 12,570 tonC2Oe.
SHOWCASE : INNOVATION
FOR THE ENVIRONMENT
We Grow Application
To encourage environmental conservation, this mobile application was developed to support tree planting in today’s digital and online society.
WE WOULD LIKE TO HEAR FROM YOU Tell us what you think or give suggestions
for our Sustainable Development program.
SEND US YOUR FEEDBACK