How fix Problem when configure T3 ST-244F to use True DDNS with CCTV

Check IP Address and Port of CCTV to forward Port at Router

  1. Check the setting at DVR that used to record video from all cameras in house (ex. Watashi CCTV)
    • Type IP Address of DVR at Browser,  for example: 192.168.1.108 then press Enter, it’ll lead to Login page
      Enter Username and password of DVR then press Log in (in case don’t know IP Address, Username and password of DVR, ask the technician who installs DVR)
  2. Check IP Address, go to Setting > Network > TCP/IP , IP Address of DVR : 192.168.1.108
  3. Check Port, go to Setting > Network > Connection, mostly used Port :
    • TCP Port : 37777 (Port to view camera via Application on Smart Phone)
    • HTTP Port : 81 (Port to view camera via Web Browser)

Set up True DDNS

  1. Type https://trueddns.com/login at Browser  then press Enter > Login by using registered Username and password then press Login
  2. Select Service management
    • Pairing Port to align with DVR
    • Port 11000 : set TCP name to be the same as TCP Port of DVR, click turn ON a behind button
    • Port 11001 : set HTTP name to be the same as HTTP Port of DVR, click turn ON a behind button
    • When finished, press Confirm
  3. ​​Use Port number received from TrueDDNS to replace old Port number of DVR and press Save 

Set up Port Forwarding at Router

  1. Type 192.168.1.1 > User Name = Username = admin/ Password = enter letters as shown below and press Login
  2.  Go to Firewall > Port Forwarding
  3. Port Forwarding Virtual Server : 2 setup information as follows:
    • View via App on Smart Phone
      • Port Forwarding : Enable
      • Comment : enter name as desired
      • Local IP :192.168.1.108
      • Local Port From & Local Port To : 11000
      • Protocol : choose preferred Protocol
      • Remote Port From & Remote Port To : 11000
      • Interface : choose Any
      • Press Add
      • Press Apply Change
  • View via Web
    • Port Forwarding : Enable
    • Comment : enter name as desired
    • Local IP :192.168.1.108
    • Local Port From & Local Port To : 11001
    • Protocol : choose preferred Protocol
    • Remote Port From & Remote Port To : 11001
    • Interface : choose Any
    • Press Add
    • Press Apply Change

       4. After setting, there’ll be information shown in below table
        remarks: number of Port to forward will depend on using device that may have 1 port or more

Close DDNS setting at Router

  1. Go to Services
  2. Select Dynamic DNS 
  3. Select Profile that you wish to delete
  4. Press Remove

Close DDNS setting at DVR

  1. Go to Setting > DDNS
  2. Remove a check mark then press Save 

Test the usage via Mobile Internet or Internet that is different from at home

  1. Test CCTV App on Smart Phone by entering Domain name and Port numbers from TrueDDNS
    > If the setting is correct, you’ll see pictures from camera
  2. Test the usage via Web by entering Domain name followed by: Port numbers from TrueDDNS e.g. eddie555.trueddns.com:11001 
    > If the setting is correct, you can access CCTV Web 

 

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