Fix Problem for HUAWEI HG8247H Setup to use True DDNS with CCTV

Check IP Address and Port of CCTV for setting Port forwarding at​ Router

  1. ​Check the settings at DVR that used to record video from all cameras in house (example: Watashi CCTV)
    • Type IP Address of DVR at the Browser ex: 192.168.1.108 then press Enter
      you'll find a Login page to enter DVR’s username and password and press login (If do not know IP Address, username and password of DVR, ask the technician who installed DVR)
  2. To check IP Address , select Setting > Network > TCP/IP: DVR IP Address is 192.168.1.108
  3. To check Port, select Setting > Network > Connection : most used Port is
    • TCP Port : 37777 (Port for watching camera via Application on Smart Phone)
    • HTTP Port : 81 (Port for watching camera through Web Browser)

Go to True DDNS web to set up

  1. Type https://trueddns.com/login at Web Browser then press Enter > Login by registered username and password and press login
  2. Select Service Management
    • Pairing Port to align with DVR
    • Port 11000 : enter TCP to align with TCP Port of DVR , click behind button to turn it ON
    • Port 11001 : enter HTTP to align with HTTP Port of DVR , click behind button to turn it ON
    • Press Confirm

       3. Enter Port numbers obtained from True DDNS to replace old port numbers of DVR > press Save

Set up Port Forwarding at Router

  1. Type 192.168.1.1 Username = admin > Password = password
  2. ​Forward Rules > Port Mapping > set up as follows:
    • Press New
    • Type : select User-defined
    • Enable Port Mapping :  tick a check mark
    • Mapping Name : enter device name (ex. DVR1)
    • Internal Host : enter IP Address of device to forward Port
    • External Source IP Address : leave it blank
    • Press Add
  3. After pressing Add, set up 2 ports as follows:
    • TCP Port : 11000 to watch VDO via App on Smart Phone
      • Protocol : select TCP/UDP
      • Internal Port : enter Port 11000
      • External Port : enter Port 11000
      • External source port number : enter 0
    • HTTP Port : 11001 to watch VDO via Web Browser
      • Protocol : select TCP/UDP
      • Internal Port : enter Port 11001
      • External Port : enter Port 11001
      • External source port number : enter 0
    • once finished, press Apply (number of Port Forwarding will depend on using device that may be 1 port or more)
  4. After pressing Apply, IP address that’s forwarded will be shown in top table, to add IP address, press New again

Close DDNS settings at Router

  1. Go to Network Application > DDNS Configuration
  2. Click a check in front of DDNS, if there’re many rows, click all rows > press Delete
  3. DDNS information will be deleted

Close DDNS settings at DVR

  1. Go to Setting > DDNS
  2. Remove a check mark > press Save

Test using through Mobile Internet or Internet at different place from home

  1. Test using Camera App on Smart Phone by Domain created and port from True DDNS, if the setting is correct, you can see picture from camera
  2. Test using through Web : enter Domain name follow by Port numbers from True DDNS e.g. eddie555.trueddns.com:11001 , if the setting is correct, you can access camera's Web page

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